Support
Email couponwallet@sv9.store. We reply within 2 business days (Bangkok time).
Setup
- Open the app in Shopify admin, add at least one tier and tick "Issue cashback coupons".
- In the theme editor, add the My Coupons app block to a page (for example the account or home page).
- Optional: paste a Klaviyo private key and build a flow triggered by the "Cashback Earned" metric using
{{ event.code }}.
FAQ
Why didn't an order earn a coupon? It must belong to a logged-in customer, match a tier, and have no refund or cancellation when the return window ends.
Can a coupon be used by someone else? No. Each code is locked to one customer and can be used once.